Last Updated: January 10, 2026
At Packege (“Packege,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through packege.com (the “Website”).
This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices you may have regarding your information.
By using our Website or purchasing our products, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use our Website, and information we receive from third-party services.
Information You Provide to Us
Depending on how you interact with Packege, we may collect:
- Full name
- Billing and shipping address
- Email address
- Telephone number, if provided
- Account login information, if you create an account
- Order and purchase information
- Payment and transaction information
- Information you provide when contacting customer service
- Information submitted through forms, reviews, surveys, or other Website features
- Any other information you voluntarily provide to us
We do not need your full payment card number to process your order. Payment information may be collected and processed directly by our third-party payment providers.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Products viewed
- Referring website or source
- Date and time of your visit
- General location information derived from your IP address
- Website interaction and usage information
- Cookies and similar technologies
This information helps us operate, secure, analyze, and improve our Website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Ship products to you
- Provide order confirmations and shipping updates
- Communicate with you about your purchases
- Respond to customer-service requests
- Provide customer support
- Create and manage customer accounts
- Improve our products, services, and Website
- Personalize your experience
- Detect, prevent, and investigate fraud, abuse, and unauthorized activity
- Maintain the security of our Website and systems
- Analyze Website traffic and performance
- Send marketing communications when permitted by law and in accordance with your preferences
- Comply with applicable laws, regulations, legal processes, and governmental requests
- Protect our rights, property, customers, employees, and business
- Carry out other purposes disclosed to you at the time information is collected
3. Cookies and Similar Technologies
We may use cookies, pixels, tags, web beacons, and similar technologies to operate and improve our Website.
Cookies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Understand how visitors use our Website
- Measure Website performance
- Improve functionality
- Detect security issues
- Support advertising and marketing activities, where applicable
Some cookies are necessary for the Website to function properly, while others help us understand Website usage or provide more relevant content and advertising.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the Website.
4. Payment Information
When you make a purchase, your payment information may be processed by third-party payment processors.
We generally do not store your complete payment card information on our own servers. Payment providers may collect, process, and store payment information according to their own privacy policies and terms.
You should review the privacy practices of the payment provider used during checkout for additional information.
5. How We Share Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Payment processors
- Shipping and delivery companies
- Order fulfillment providers
- Website hosting and technology providers
- Analytics providers
- Customer-service providers
- Email and marketing service providers
- Fraud-prevention and security providers
- Professional advisors, such as attorneys, accountants, and insurers
- Government authorities or law-enforcement agencies when required or permitted by law
We may also share information when necessary to:
- Comply with a legal obligation
- Respond to a lawful request
- Protect our rights or property
- Prevent fraud or abuse
- Protect the safety of our customers or others
- Investigate suspected violations of our policies or applicable law
We do not sell your personal information for money in the ordinary course of our business.
6. Third-Party Services and Links
Our Website may use third-party services and may contain links to third-party websites.
These third parties may collect information according to their own privacy policies. Packege is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
7. Marketing Communications
If you provide your email address or other contact information, we may use it to communicate with you about your orders, account, products, promotions, or other services.
Where required by law, we will obtain appropriate consent before sending promotional communications.
You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us at contact@packege.com.
Please note that you may still receive necessary transactional communications, such as order confirmations, shipping notifications, security notices, and customer-service messages.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete transactions
- Provide requested services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Comply with legal, tax, accounting, and regulatory obligations
The length of time we retain information may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee that your information will always be completely secure.
10. Children’s Privacy
Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us at contact@packege.com. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
11. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Know what personal information we collect and how it is used
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Request information about how your personal information is shared
- Opt out of certain marketing communications
- Opt out of certain types of sale or sharing of personal information, where applicable
- Limit certain uses of sensitive personal information, where applicable
- Exercise applicable privacy rights without unlawful discrimination
Not all rights apply in every situation, and we may need to verify your identity before completing certain requests.
To submit a privacy request, contact us at contact@packege.com.
12. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, California residents may have rights relating to access, correction, deletion, and certain uses or disclosures of personal information.
If applicable to our business and your request, we will process your request in accordance with applicable California law.
To submit a privacy request, contact us at contact@packege.com.
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
13. Do Not Track
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, our Website may not respond to such signals unless otherwise required by applicable law.
14. International Visitors
Packege may process information in countries other than the country in which you live.
If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in another country where privacy laws may differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate measures regarding such transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy, have concerns about our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Packege
Email: contact@packege.com
Website: packege.com
We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.
Last Updated: January 10, 2026